About Us

Real estate is the only industry Simone Bullen has ever known – or ever wanted to know. And property management has always held a particular point of interest. Not surprising then that through her early career Simone became one of the area’s most dynamic and respected property managers.

This focus on property management soon gave rise to the concept of establishing her own business. The dream eventually became a reality, and in 2005 Simone Bullen Real Estate opened its doors.

From day one, Simone’s mission has always been to appreciate her clients’ needs, provide a service that’s second-to-none, and of course deliver an impressive result each and every time.

For over 15 years, Simone Bullen Real Estate has successfully leased hundreds of properties with an outstanding track-record of customer satisfaction from both Residential Rental Providers and Renters.

Simone’s aim has never been to be the biggest, but definitely to be the best – delivering professional and personalized service to clients not just at the point of leasing, but throughout the entire duration of the lease and beyond.


Main Services

Better property management means greater returns from investment property and greater peace-of-mind for Residential Rental Providers. Our Residential Rental Providers demand higher rents, less vacancy, better Renters, lower overheads and a level of care not offered by agencies that treat ‘rentals’ as second fiddle to their ‘sales’ commitments.

Information for Residential Rental Providers
Information for Renters

Getting the most out of your investment

Better property management means greater returns from investment property and greater peace-of-mind for Residential Rental Providers. Our Residential Rental Providers demand higher rents, less vacancy, better Renters, lower overheads and a level of care not offered by agencies that treat ‘rentals’ as second fiddle to their ‘sales’ commitments.

Taking Care of Your Property

We don’t do sales. Our team is 100% dedicated to managing your property.

The First Step

To see the difference for yourself call us to set up an initial meeting. Our Dedicated Property Managers will provide you with insight into:

  • The current market conditions
  • The potential rental value of your property
  • Our innovative marketing options
  • How to obtain higher quality Renters
  • And the most appropriate level of service for your investment

Changing Agents

The process of changing from your existing agent to Simone Bullen is as simple as calling us to authorise the transfer, your new Dedicated Property Manager will organise the rest. Transferring is free, so if you are not happy with the service you are currently receiving from your existing property manager take the first step towards a better option – contact us today.

Marketing Your Property

At Simone Bullen we know what works and we will not recommend you spend money on unnecessary marketing activities. Talk to your Dedicated Property Manager about your options. Common alternatives include:

  • SMS alerts to selected prospective Renters
  • Email alerts to selected prospective Renters
  • VIP pre-release inspections
  • Online listings on simonebullen.com.au, realestate.com.au, and other sites open for inspection 24/7
  • Advertisement in local newpapers (if required)
  • Virtual tours, floor plans creation and other creative (if required)
  • We operate a Dedicated Rental Hotline to take enquiries from prospective Renters 7 days a week


For your piece-of-mind your Dedicated Property Manager can ensure all prospective Renters are escorted through your property on inspection. Viewing sessions are crucial to providing Renters with an opportunity to evaluate your property. At your request we can even invite selected Renters to preview your property prior to public listing.

Selecting Your Renters

Our comprehensive screening process is designed to provide Residential Rental Providers with better quality Renters and greater piece-of-mind. Our standard process includes:

  • Personal ID checks
  • Employment reference checks
  • National database search
  • Previous rental history
  • Personal reference checks

Dedicated Ongoing Management

Our dedication to your property doesn’t stop once you have a Renter. We continue to provide Residential Rental Providers with a level of service not matched by other agencies. We don’t just manage your property, we also manage your Renters.

Buying & Selling

Our team is dedicated to property management. Because of our established and trusted relationships we are often asked by Residential Rental Providers for assistance in selling their properties’. We don’t do sales however we understand the importance of selecting the best agent to assist and are more than willing to make a couple of recommendations based on your needs. Call your Dedicated Property Manager for some free advice.

Selecting our Renters

Simone Bullen Real Estate carefully selects Renters for our properties. We encourage Renters with a good rental record to sign up for our Property 1st Alerts and allow us to help you find your next home. Residential Rental Providers give us the best properties because we provide the best service.

Renting With Us

We take the selection of our Renters very seriously… so if you are renting from us congratulations. We have compiled the following information for your benefit please read it carefully.

Do you wish to make an application? Access our Rental Application form here

Electricity, Gas and Telephone

It is your responsibility to ensure all services to your new property are placed into your name on commencement of your lease. It is also your responsibility to organise final meter readings and disconnections prior to departure. For assistance contact your utility providers.

'On The Move' can assist you with all connections and disconnections. Phone them on 1300 850 360 or visit www.onthemove.com.au. 

Making it Easy to Pay Rent

For your convenience you can pay your rent via telephone using B-Pay, over the internet or via Direct Debit from your account. If you require assistance do not hesitate to contact our office.

Under your Rental Tenancy Agreement all rent is payable in advance. If at anytime you are unable to make a rental payment please contact our office immediately. As required by legislation, failure to do so may result in your lease being terminated and action taken against you for overdue amounts and any associated costs.

Your Bond

The amount payed as bond will be lodged with the Victorian Rental Tenancy Bond Authority (RTBA). Upon lodgement you should receive confirmation form the RTBA providing you with a Bond Number.

Your bond will be promptly refunded upon vacating the premises providing the property is left in a satisfactory condition and no rent or other issues remain outstanding.

Condition Reports

Please make any additional comments or alterations to the Report you feel are necessary, sign it, retain the blue (change this to tenant copy) copy and return the remaining copies to our office with in 3 days of commencement.

Periodic Inspections

After commencement of your tenancy periodic inspections will be organised to advise the owner of the condition of the property and allow you to discuss any maintenance issues that may have arisen.

Your Dedicated Property Manager will generally be required to provide you with 7 days notice prior to any inspection.


The owners insurance over the property does not include your belongings. It is highly recommended that you obtain comprehensive contents insurance for your own piece of mind.

Repairs and Maintenance

All requests for repairs are best made via our website.
In the event that the repair is urgent please contact our office immediately. If you cannot contact your Dedicated Property Manager refer to the emergency contact information provided on commencement of lease.


Your Dedicated Property Manager retains a duplicate set of keys to your property. Please note that locks can only be changed after permission is sought from your property manager and a new set of key received.


Your tenancy agreement stipulates the maximum number of people allowed to occupy your property. Any change in original occupants or additions to the original occupants need to be communicated to your Dedicated Property Manager immediately.

Simone’s aim is to deliver professional and personalized service to clients throughout the duration of the lease and beyond.

Simone Bullen

Growing up in an environment of family-owned and operated retail businesses, the art of customer service was a natural instinct in the Bullen household. No surprise then that Simone has gone on to establish the area’s finest customer-focused property management agency.

“I pride myself on understanding and listening to my client’s needs and take delight in being part of the property journey.”

A part-time holiday job as a teenager with a local agent introduced Simone to the dynamic world of real estate. 28 years on, it’s a world she’s still just as passionate about.

Working with some of most recognized names in real estate, Simone honed her property management skills and vast experience with the best. She viewed property management not just as one integral part of the business, but as the integral part of the business.

In 2005, Simone realised this dream and established her own company – focusing purely on property management. The success of Simone Bullen Real Estate over that time speaks for itself.

Born and bred in the area, Simone’s a true local – Flemington Racecourse member, supporter of the Kangaroos, and an expert knowledge of every fine restaurant in Moonee Valley!

Our Team

“I enjoy both the challenges and triumphs that a career in property management offers, and love that each and every day brings a new experience.”

Energetic, enthusiastic and impressively efficient, Ebonnie Reid has become an invaluable asset at Simone Bullen Real Estate virtually from the day she started.

With an early career in customer service and more than six years in property management, Ebonnie brings an impressive skillset to her current role here at Simone Bullen Real Estate.

Always focused on the needs of clients, Ebonnie Reid prides herself on her attention to detail, absolute reliability and precision-like punctuality.

This level of commitment is well appreciated by her Residential Rental Providers and Renters alike, and ensures any issues that do arise along the way are resolved expediently and professionally.

Originally from Victoria’s north, Ebonnie is now a true local and loves nothing more than unwinding with a bit of retail therapy at Highpoint.

Ebonnie Reid

Beginning her career in Real Estate in 2005 carrying out customer service duties, Libby quickly developed a passion for Property Management starting her first role as Assistant Property Manager in 2007.

It didn’t take long before she moved her way up to Property Manager and then onto a Senior role. Working predominantly in the Inner Eastern suburbs and dabbling in Business Development, Libby grew a very keen eye for market trends and keeping her clients best interests in mind with every move, she is able to provide the highest level of service and professionalism daily.

After many years, Libby made the decision to move her work life closer to her family life and started her journey with Simone Bullen. Having young twin boys has certainly helped with her juggling abilities which also pays off in her work life.

Libby’s clear knowledge and extensive experience in Property Management has landed her title of Department Manager at Simone Bullen. She plays an integral part in educating not only our fun loving professional property managers, but also our Residential Rental Providers and Renters. 

Away from the office Libby is dedicated to her young family.

Libby Mikus

Niki is a friendly, customer service focused professional with a genuine personal care for her clients.

Always positive, naturally motivated and energetic in the way she goes about meeting the daily demands of her position, Niki makes everyone feel immediately welcome and at ease – setting exactly the right tone for the rewarding real estate experience that we work hard to ensure will follow.

With a personable, approachable demeanour and a keen eye for attention to detail, Niki is able to ensure all problems, issues or successes are dealt with in the most appropriate and timely manner. She is always dedicated to providing a memorable customer experience that will create long lasting relationships. 

Away from the office, Niki enjoys keeping active, travel and unwinding with loved ones.


Niki Cardona

They say that there’s no substitute for experience and Tom is a prime example of this. When clients ask for his guidance, he can call on his experience that extends from the property market in Melbourne to working for the largest Real Estate organisation in England.

Tom thrives on the daily variety of the real estate world, where no day is ever the same. A highly professional and dedicated individual Tom is a big believer in listening to each client’s individual needs and goals before offering a carefully tailored solution. With Tom and the team at Simone Bullen Real Estate by your side, you can look forward to a property management experience that will fill you with confidence and offer a truly outstanding experience.

Away from the office Tom enjoy reading and spending time with friends and family. 

Tom Russett

Our resident barketing assistants, Ellie Dog and Murphy are the essential office companions, eager to sniff out treats and beg for belly rubs.

Ellie & Murphy

Contact Us

We recognize that building a long-term relationship with you depends a great deal on trust. This trust begins with our commitment to respecting as well as protecting your privacy. We've structured our web sites so that, in general, you can visit Simone Bullen Real Estate on the Web without identifying yourself or revealing any personal information. Once you choose to provide us personally identifiable information (name, address, e-mail address, phone number, etc.) you can be assured that it will only be used to support your customer relationship with Simone Bullen Real Estate.